Category: Case Study

Managed work teams are still the norm but the concept of Self-Directed Work Teams (SDWT) dates as far back as the early 1960s. A Harvard Business School study found it became more mainstream in the 1990s by fast-food chain, Taco Bell. Since then, many companies such as 3M and Federal Express have successfully implemented the concept.

The traditional practice of yearly employee performance reviews is becoming taboo. It seems it’s time to move away from the annual performance appraisal process and into a continuous performance management process. We think you’ll agree as you read on.